Go get account-related help


Just type your question below.

MoreTyme / MoreTyme Virtual Card / Why was my MoreTyme Virtual Card transaction unsuccessful?

Why was my MoreTyme Virtual Card transaction unsuccessful?


If your MoreTyme Virtual Card transaction was unsuccessful, double check on the following:

  • Your MoreTyme virtual card may be locked
  • Your MoreTyme virtual card may be deactivated or expired
  • You may have insufficient remaining credit limit to cover your full purchase amount
  • Your total purchase may not have met the minimum Php 1,500 spend requirement
  • You may have an overdue MoreTyme installment that needs to be settled

Don't worry—you can still use MoreTyme in other ways:

  • Pay via MoreTyme QR Ph at participating merchants and split your purchase into installments.
  • Use MoreTyme Convert to convert eligible past GoTyme Bank debit card purchases into installments.