Can I return the goods I purchased and request for the cancellation and refund of my MoreTyme transaction?

For requests on refunds and cancellation, please coordinate with the merchant and refer to their returns/cancellation policy. However, approval of a return/cancellation by a merchant does not automatically result to the cancellation of your outstanding installments. Once the merchant approved your return, you may contact our customer service via the in-app chat, call via the Customer Service Hotline #468888, or email at help@gotyme.com.ph.