During my account opening via the GoTyme bank app, my selfie is not accepted, what should I do?

Please make sure to follow these guidelines when capturing your selfie:

1. Make sure you are in a well-lit room.
2. Position your face within the frame.
3. Remove anything that hides your features, like a hat, mask, or sunglasses.
4. Follow the instructions accordingly. You may be asked to move away from the camera, move closer, or hold steady when taking your selfie.