Go get account-related help


Type your question or keywords below.

Go Crypto / How to Use Your Go Crypto / How do I sell my cryptocurrency and withdraw my funds?
How do I sell my cryptocurrency and withdraw my funds? 

How to Sell Your Cryptocurrency

Selling your crypto through Go Crypto is quick and easy:

  1. Go to your Go Crypto dashboard.
    Select the cryptocurrency in the Philippines you currently own.

  2. Tap “Sell.”
    Enter how much of the coin you’d like to sell.
    The app also lets you easily choose up to 100% of your holdings—just like when buying.

  3. Review your order details.
    Check the amount you’re selling and the equivalent value in U.S. dollars (USD).

  4. Confirm your sale.
    Once confirmed, the app will process your transaction and show how much you’ll receive.



How to Withdraw Your Cryptocurrency

After selling, your proceeds will appear in your Go Crypto wallet in U.S. dollars.
Here’s how to withdraw:

  1. Open your Go Crypto wallet.
    Tap “Transfer.”

  2. Enter your withdrawal amount.
    Choose how much you want to move back to your GoTyme Bank everyday account.

  3. Review and confirm.
    The app will display the current conversion rate to PHP before you confirm your transfer.
    Once done, your funds will reflect in your everyday account after 1 to 2 days—ready to use or spend.